REQUEST HELP

Please read the important information below and complete the intake form.

REQUEST HELP

Please read the important information below and complete the intake form.

Attention:

Computer use can be monitored and it is impossible to completely clear all data related to your computer activity, and there may also be safety concerns if someone is able to access your email account.

If you are concerned about safety, please use a safe computer such as a public terminal at a library or community organization, and ensure that your passwords are secure. If you have concerns about using your email please come to our office or phone us.

If you are in immediate danger, call 911.

Thank you for contacting Rise.

 
We hope we can help you, but first, here is some important information.
 

We are currently only able to accept the following types of files:

  • family law matters — divorce, custody, protection orders, child support, spousal support, etc.
  • very limited immigration matters, mainly H&C applications
We are not able to accept files regarding criminal defence, employment, human rights, civil litigation, or other areas of law at this time. We hope to continue to add to the services we offer, so please continue to check this website for updates.
 

Rise is an independently-operated legal clinic and we are not connected with Legal Aid BC. If you need help applying for Legal Aid, or if you have been refused Legal Aid and would like to appeal, we may be able to assist you. Please complete this request form.

We try to help as many people as we can. However, no one has the right to our services. We have limited resources and there may be a queue for service. We will do our best.

Rise is a teaching clinic. If we are able to help you, you will be served by a trained and supervised student clinician, not by a lawyer.

Rise will determine the type and level of assistance we are able to provide, from a referral, to summary advice, to a variety of unbundled legal services. There are certain matters that Rise is unable to offer assistance with, including any file where the supervising lawyer decides that a law student cannot properly assist the client under the circumstances. These matters are assessed at Rise’s sole discretion.

Because we are a teaching clinic, there are periods between semesters when there are no students available and we are not able to serve clients. These transition periods occur in April/May, August/September, and November/December of each year.

Our intake process is 2 steps:

  1. complete the intake form with basic information, then
  2. book an intake appointment with our case manager so she may fill in the details we need. For your matter to move forward you must book an intake appointment.

Once you click SUBMIT on your intake form, you will receive a copy of your form by email, along with instructions on how to book an intake appointment to speak with our case manager. This appointment is usually over the phone, and should take about 30-45 minutes. We will likely need to ask some sensitive questions, so it is best to arrange to speak in a place that is private for you.

Please note: Rise is a teaching clinic, so your intake call may be shadowed or conducted by a social work practicum student under the close supervision of our case manager.

Please complete the intake form by clicking the button below.

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Questions?

Please email [email protected]
or call us at 236-317-9000.

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